Getting Started / FAQ
Create your page, add links, use Workshop assets, read analytics, get Premium, and handle common issues.
How to create your page
- Create an account and pick your username.
- Open Customize to set your background, colors, avatar and effects.
- Add your links and socials in the Links dashboard.
- Publish — your page is live at thugg.lol/your-username.
Fastest start
Not sure where to begin? Open Workshop, find a look you like and press Use — it fills in a full profile in one click.
The onboarding checklist
New profiles show a short guided checklist with highlighted prompts. Completing it makes your page feel finished.
- Set an avatar.
- Write a short bio.
- Add your first link.
- Add your first track (optional).
How to add or edit links
Open the Links dashboard. You can add, edit, reorder (drag and drop), and hide links anytime. Changes auto-save shortly after you stop editing, and there’s a manual Save button too.
- Paste any URL and the platform is detected automatically.
- Three modes: Link (open a URL), Copy text (copies text on click), and Crypto (tap-to-copy wallet address).
- Custom link icons are available on Premium.
Tip
Use clear titles. Short, specific labels get more clicks.
Using Workshop
Workshop is the community library — backgrounds, banners, avatars, cursors, icons, badges, themes, effects, music and full profile looks made by other users.
- Browse by category and switch between Trending, Featured, New, Top, Staff Picks and Following.
- Press Use to apply an asset to your page instantly.
- Like assets to save them and support their authors.
- Fork an asset to build your own version — the original stays credited.
- Apply a pack to change several parts of your profile at once.
- Publish your own assets from Workshop — up to 30 per category.
- Some assets are Premium-only, and Premium-only effects are skipped if you don’t have Premium.
- Badges need a custom badge slot from Premium.
Your SEO is never copied
Assets never carry SEO settings, badges or view counts — only the look of a page.
How to read analytics
- Start with Views and Clicks to understand reach and engagement.
- Check Unique visitors to estimate real audience size.
- Use Conversion rate to see how effective your page is at turning visits into clicks.
- Use Countries, Devices, and Sources to understand where growth comes from.
- See the Analytics article for the full breakdown and Premium Insights.
Get discovered
The public Leaderboard surfaces active profiles — no submission needed.
- Leaderboard ranks the top 50 profiles by all-time views.
- New users lists the 20 newest members.
- Your profile appears automatically as it gains views.
I didn’t receive the verification email
- Check your spam / junk folder.
- Wait a few minutes and try again.
- Make sure the email address is typed correctly.
- If it still doesn’t arrive, contact support and we’ll help.
My analytics aren’t updating
Analytics are near real-time and refresh automatically every 15 seconds while the tab is open, but small delays can happen.
- Give it a little time and keep the tab visible.
- Some traffic sources report limited details.
- If you’re testing your own page repeatedly, numbers may be filtered to keep analytics clean.
If it looks stuck for a long time, contact support with your username and approximate time window.
My account was limited or banned
If your account is restricted, it usually means we detected behavior that looks like abuse or a serious policy issue.
- If you think this is a mistake, request a review via Help Center → Support.
- Share any context that might help us understand what happened.
We’re a young product, but from day one we focus on safety, transparency, and honest analytics. Thugg.lol is improving fast, and we take feedback seriously — we’re building a service people can trust.
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